HER LAW
functions on a membership basis. You give us R60
per month and we give you 24 hour-access to our
legal team. We also throw in a funky membership
card, a printed membership guide, as well as informative
electronic newsletters educating you on your rights.
Remember to have your membership number handy
whenever you make contact with us.
Now you have easy access to HER LAW’s
services and benefits. The best part is that we
have a 24-hour emergency line, so you can get
into trouble any time day or night and we’ll
look after you. But, in case you are not the kind
of lady who gets into trouble at 3am on a Sunday
morning, you may personally consult with us during
the day at our offices, fax, write or e-mail us
your legal problems.
HOW TO REPORT A NEW CASE:
Should you encounter a legal problem or even just
require some advice on a matter, please contact
our Contact Centre.
Your instruction will be taken and a case file
opened. Your file will be transferred to your
nearest regional office from where a friendly
and competent mediator will offer you professional
guidance and assistance in solving the matter.
HER LAW’s legal advisors
and mediators deal with each and every problem in
the strictest confidence. We know that you do not
want the world to know about your slight transgressions.
You will be advised of your rights in the particular
case and the steps that are to be taken. HER
LAW’s legal advisors will then mediate
on your behalf in order to solve your problem as
soon as possible and to reach an amicable settlement.
The extent of these services are limited to R60
000 litigation cover and R100 000 mediation cover
per membership per year. You may thus make use of
us as many times as required, subject thereto that
the total value of services, including expenses
incurred by HER LAW, does not exceed
these amounts per year. There is no limitation on
the amount of legal costs savings during a member’s
lifetime of membership.
As a result of many
years of practical experience and research regarding
the specific needs of the women, the advice and
services required, HER LAW has
structured the product in a specific format that
is user friendly and will at all times, save the
member a considerable amount of money. The structure
consists of three main benefits, namely: Basic
Benefit, Mediation Benefit and Litigation Benefit.
Her
Basic Benefit
The Basic Benefit, as from the commencement date,
entitles the member to free legal and labour advice
for the full term of membership on any private
legal matter irrespective of whether the cause
of action arose before or after joining HER
LAW. Assistance under the Basic Benefit
is limited to advice only and will not include
correspondence or intervention by HER
LAW where the origin of the cause of
action was established prior to the commencement
date of membership.
Her
Mediation Benefit
The Mediation Benefit entitles the member to free
informal mediation and assistance for the full
term of membership on any private legal matter
that arose after the commencement date (i.e. where
origin of the cause of action was established
after the member's first membership fee was received).
The Mediation Benefit was especially incorporated
in this product to surmount the standard exclusions
set by underwriters of legal loss insurance worldwide.
This implies that should a legal matter not fall
within the ambit of a Litigation matter, HER
LAW's legal advisors and mediators will
still attempt to solve such a legal or labour
problem by way of assistance, informal mediation
and negotiations with no further cost for the
member.
HER LAW attempts to solve the
problem under the Mediation Benefit by opening
files on behalf of the member, writing letters,
making telephone calls, sending faxes, consulting,
etc. In other words: The member is NOT only telephonically
or personally advised, but the necessary steps
are taken by HER LAW's advisors
on behalf of the member. Except for business related
matters, there are no exclusions under this benefit,
which means that HER LAW will
help the member in her personal capacity with
any legal problem up to the point where litigation
is inevitable.
Her
Litigation Benefit
The Litigation Benefit is available for matters
which occur after the 1 (one) month waiting period.
The benefit entails assistance by an attorney
or advocate as legally compelled or the physical
representation of a member in any legal forum.
This includes the courts for criminal and civil
matters, disciplinary hearings, CCMA, labour and
family court matters. It further includes the
drafting of documentation, which must be signed
and stamped by the Clerk of the Court e.g. summonses.
You dread that phone
call from a police officer who tells you that
your 16 year old son was caught stalking the new
neighbour’s daughter. Now, you can relax,
because your HER LAW membership
also covers your children under the age of 21,
as long as they reside in South Africa and are
not fugitives from justice and are still living
with mommy.
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